Privacy Policy

At Nourished Cafe and Lounge, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us in any way. By using our website or services, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect:
    • Personal Information: When you place an order for catering services or interact with us, we may collect personal information such as your name, contact details, email address, and payment information.
    • Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, device information, and pages visited.
    • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content.
  2. Use of Information:
    • Fulfilment of Orders: We use the information you provide to process and fulfil your catering orders and to communicate with you regarding your orders.
    • Marketing and Advertising: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services.
    • Improving Our Services: We may analyse usage data to improve our website, services, and customer experience.
  3. Disclosure of Information:
    • Service Providers: We may share your information with third-party service providers who assist us in providing catering services, processing payments, or managing our website.
    • Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
  4. Data Security:
    • We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
    • However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
  5. Your Choices:
    • You have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
    • You can also control cookies and tracking technologies through your browser settings.
  6. Children's Privacy:
    • Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
  7. Changes to this Privacy Policy:
    • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.
  8. Contact Us:
    • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [Contact Information].

This Privacy Policy was last updated on 9/03/2024